Deposits

With the growing number of orders, I guess I should explain the deposit policy.

The main reason for a deposit, is insurance. When someone is building something, to another person's specifications, there's no guarantee that the item would be desired, by anyone else. Thus;

All deposits are non refundable.

It costs money for building supplies. And that is what the deposit is primarily for. To cover at least, some of the supply cost. So if the builder is stuck with the item, because, someone changed their mind. The loss is minimized.

If a project has not yet been started, a deposit may be considered for refund. But, once the project has begun, there's no opportunity for either party to refund money. Not builder, or buyer.